Myrspin Terms and Conditions – Platform Usage Guidelines

These Terms and Conditions ("Agreement") is a legally binding contract between you ("Player" or "User") and myrspin ("Platform", "We", "Company"). This Agreement governs all aspects of your use of the myrspin platform, including our website and mobile app. By completing the registration process, you confirm that you have read, understood, and agreed to comply with all terms contained herein.

1 Acceptance of Terms

By accessing or using the myrspin platform — whether through our official website at myrspin.onl or via our official mobile app — you hereby accept and agree to be bound by these Terms and Conditions, together with our Privacy Policy and all additional guidelines published from time to time.

If you do not agree with any part of these Terms and Conditions, you are not permitted to use the myrspin platform. Continued use of the platform following any amendment to the terms will be considered acceptance of those amended terms.

2 User Eligibility

To register and use the myrspin platform, you must meet all of the following eligibility requirements:

• Aged 18 years and above on the account registration date.
• An individual with full legal capacity to enter into a binding agreement.
• Not a resident or citizen of any jurisdiction that prohibits or restricts participation in online casino games.
• Not currently subject to any active self-exclusion from the myrspin platform or any other related gaming platform.
• Register in your own personal capacity and not on behalf of any third party.

Myrspin reserves the right to request identity document verification to ensure compliance with eligibility requirements at any time, including during the first withdrawal process or when unusual account activity is detected.

3 Account Registration

3.1 One Account Per User

Each user is only permitted to hold one (1) active account on the myrspin platform. Owning or controlling more than one account — whether directly or indirectly — is a serious violation of these Terms and may result in the closure of all associated accounts and forfeiture of any remaining balance.

3.2 Accuracy of Information

You are responsible for ensuring that all information provided during registration and throughout your use of the platform is accurate, complete, and up to date. This includes your full name, date of birth, email address, and phone number. False or misleading information may result in account closure and confiscation of funds.

3.3 Identity Verification (KYC)

Myrspin carries out a Know Your Customer (KYC) process that requires identity verification before your first withdrawal can be processed. Documents that may be required include a copy of your ID, proof of address, and payment method details. This process is in place to protect your account security and ensure compliance with relevant regulations.

3.4 Account Security

You are solely responsible for keeping your password and login details confidential. Any activity that occurs under your account is considered to have been authorised by you. Please contact our support team immediately if you suspect any unauthorised access to your account.

4 Deposits & Payments

Myrspin accepts deposits via a range of local Malaysian payment methods including DuitNow, FPX, Touch 'n Go eWallet, GrabPay, and Boost. All transactions are conducted in Malaysian Ringgit (MYR).

4.1 Deposit Limits

• Minimum deposit: RM 20 for most payment methods.
• Daily deposit limits can be set by the player in their account settings.
• Myrspin reserves the right to set additional deposit limits on specific accounts in accordance with compliance requirements.

4.2 Deposit Processing

Deposits via DuitNow and FPX are typically credited to your myrspin account within seconds to 5 minutes. If a deposit is not credited within 30 minutes, please contact our support team with proof of transaction.

4.3 Third-Party Funds

You are only permitted to deposit funds from a bank account or digital wallet registered in your own name. Deposits from third-party accounts are prohibited and may result in a temporary freeze of your account for investigation purposes.

5 Fund Withdrawal

Fund withdrawals from your myrspin account are subject to the following terms and will be processed once all conditions have been met.

5.1 Withdrawal Conditions

• KYC identity verification must be fully completed before your first withdrawal.
• The withdrawal method must match the deposit method used, unless otherwise stated.
• The minimum withdrawal is RM 50 for most methods.
• Any bonus received must meet the rollover requirement before funds can be withdrawn.

5.2 Processing Time

Withdrawals are typically processed within 15 minutes to 24 hours depending on the payment method and amount requested. Large withdrawals may require additional verification and take longer to process for your security.

5.3 Delayed or Rejected Withdrawals

Myrspin reserves the right to suspend or reject withdrawal requests if there is suspicion of fraud, money laundering, or a breach of terms. In such cases, we will contact you via email or live chat for any additional information required.

6 Bonuses & Promotions

Myrspin offers a variety of bonuses and promotions for new and existing members. All bonuses are subject to the terms and validity periods stated in their respective bonus terms.

6.1 Wagering Requirements (Rollover)

Every bonus credited to your account carries a rollover requirement that must be met before the bonus funds or any winnings derived from them can be withdrawn. The specific rollover terms for each promotion are clearly stated on the relevant promotions page.

6.2 Prohibition of Bonus Abuse

• Each player is eligible to receive the welcome bonus once only.
• Using multiple accounts to claim bonuses is prohibited.
• Myrspin reserves the right to withdraw bonuses and associated wins if abuse is detected.
• Matched betting or arbitrage wagering using bonus funds is prohibited.

6.3 Bonus Expiry

Unused bonuses or unfulfilled rollover requirements within the stipulated validity period will expire automatically. Expired bonus funds will not be reinstated.

7 Game Rules

All games available on the myrspin platform are operated using a Random Number Generator (RNG) certified by internationally accredited independent auditing bodies. The fairness and integrity of every game is fully guaranteed.

7.1 Game Results

The outcome of all games is final and cannot be disputed unless there is clear evidence of a technical failure verified by our technical team. In the event of a confirmed technical failure, all affected wagers will be refunded to the player.

7.2 Use of Unauthorised Software

The use of automated game bots, third-party software designed to gain an unfair advantage, or any form of game manipulation is strictly prohibited and may result in immediate account closure.

7.3 Betting Limits

Each game has set minimum and maximum betting limits. These limits may vary by game, membership status, and active promotions. VIP players enjoy higher betting limits as part of their membership benefits.

8 User Conduct

All myrspin platform users are expected to conduct themselves respectfully toward other users and our staff. The following behaviour is strictly prohibited on the myrspin platform:

• Use of offensive, threatening, or abusive language in any communication on the platform.
• Attempting to cheat, manipulate, or exploit the system or other players.
• Spreading false or misleading information about the myrspin platform.
• Any form of unlawful collusion between players in live games.
• Accessing the platform using a VPN or location-masking software to bypass regional restrictions.
• Attempting to hack, breach, or disrupt the normal operation of the platform.

Violations of any of the above rules may result in an official warning, temporary suspension, or permanent account closure depending on the severity of the violation.

9 Account Closure & Suspension

9.1 Voluntary Closure

You may close your myrspin account at any time by contacting our support team via live chat. Before closure, please ensure all bonus conditions have been met and any eligible funds have been withdrawn. Any remaining balance at the time of voluntary closure will be returned via your original deposit method.

9.2 Closure by myrspin

Myrspin reserves the right to suspend or close user accounts without prior notice in the following situations:

• A serious breach of any term in this document.
• Detection of fraudulent activity or money laundering.
• Providing false information during registration or the KYC process.
• Legal compliance requirements or directives from relevant authorities.

9.3 Self-Exclusion

You may request a temporary or permanent self-exclusion through the Responsible Gaming section in your account settings. During the exclusion period, your account will be inaccessible and you will not receive any promotional communications from us.

10 Limitation of Liability

To the extent permitted by applicable law, myrspin shall not be liable for any indirect, incidental, special, or consequential losses arising from the use of or inability to use our platform.

Myrspin does not guarantee that the platform will always be available without interruption. Planned or unplanned maintenance, technical disruptions, or factors beyond our control may cause the platform to be temporarily unavailable.

11 Amendment of Terms

Myrspin reserves the right to amend, add to, or revise these Terms and Conditions at any time in accordance with operational needs, regulatory changes, or legal requirements. Any material changes will be communicated to users via:

• In-app or on-site notifications from myrspin.
• Email the address registered to your account.
• Update the "Last Updated" date shown at the top of this document.

Continued use of the myrspin platform after the effective date of any amendment constitutes your acceptance of the revised terms. If you do not agree with the changes, you have the right to close your account before the amendment takes effect.

12 Contact Us

If you have any questions, concerns, or complaints regarding these Terms and Conditions or your use of the myrspin platform, our team is ready to assist you through the following channels:

For formal complaints, please submit your complaint via email including your account number, issue details, and any relevant supporting evidence. All complaints will be thoroughly investigated and a response provided within 3 business days.